Refund Policy
Effective Date: April 2025
At Code.Xayans.com, we strive to provide high-quality digital products and ensure customer satisfaction. Please read our refund policy carefully.
1. Digital Products: All sales of digital products are final. Due to the nature of digital goods, we do not offer refunds or exchanges once a purchase is completed.
2. Exception to Refunds: Refunds may be considered in the following cases:
If the product is found to be defective, corrupted, or not as described. In such cases, you must contact us within insert number of days, e.g., 14 days of purchase with your proof of purchase and details of the issue.
3. Requesting a Refund: To request a refund under the above exceptions, please contact our customer support at:
Email: [email protected]
Include the following information in your request:
Order number
Description of the issue
Any relevant screenshots or documentation
4. Processing Time: Refund requests will be reviewed within [insert timeframe, e.g., 5-7 business days]. If approved, refunds will be processed back to the original payment method used during the purchase.
5. Changes to Refund Policy: We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our site. Please review this policy periodically for updates.
6. Contact Us: If you have any questions about this Refund Policy or your order, please contact us at:
Email: [email protected]
